Accessibility links

Business Administration Level 2 Certificate at Sheffield College

Course description

This is a one year full time course

About this course

As an administrator working at level 2 you will be carrying out routine duties such as: mail handling, Petty Cash/financial transactions, using office equipment, filing (paper based and electronic) and using software applications to help monitor and track information.

You will learn about creating and keying in business documents such as letters, long manuscripts and minutes of meetings and practical tasks include, arranging travel and helping with the organisation of meetings and events.  Legislation to include data protection, health and safety and copyright are also covered.    

At level 2 you will aim to increase keying in speeds to 35/40 words per minute (wpm).   

The syllabus includes producing business letters, multi-page reports and manuscripts, memorandums, faxes, press releases, multi column tables and IT skills in spread sheets, databases, presentations and desk top publishing.

Accuracy of text is very important and time is spent on developing proof reading skills and techniques.  Attention to detail is crucial and time is given to improving spelling, grammar and punctuation in class sessions.

You will take part in work experience as part of your course, going out to work in local businesses in Sheffield. This can lead to employment on completion of the course.

Functional Skills lessons also form an important part of your course. They include maths and English for you to help you improve your skills in these areas. You will be given the opportunity to repeat GCSEs in English or Maths if you have less than Grade 4.

Will this course suit me?

Team work is very important and managing personal time to ensure deadlines are met.  Many of the activities are designed to develop those skills which employers cite as being very important in a busy office environment.

Qualification titles

Text Processing (Business Professional) Level 2 Certificate
Administration (Business Professional) Level 2 Certificate
ITQ Certificate (IT User) Level 1

What students say about this course

“College gave me a great start to a career in administration.  I would recommend these courses to anyone who is interested in this type of work.  The college staff in the department are very helpful and encouraging.” 

“When I first left school I did the admin course as a back-up – not what I really wanted to do.  But I have found I enjoy the work and it has given me a good career.”

“People drum into you that ‘A’ levels are the only way forward.  I don’t agree and think for many people college is better.  You can choose in college and go in a direction that interests you and try to gain skills in that area.  I chose administration and think I chose well as I now have the qualifications and confidence to look for a job.”



Entry requirements

4 GCSEs at Grade 3 or above including Science and English Language


Unit assessment to cover theory and practical tasks takes place in College lessons and tutor observations of students working well on work experience are used to enhance the assignments. Some subjects require external tests.


Financial information


At The Sheffield College we will always do our best to support you through your studies, to make them as stress free as possible. We have a specialist support team who can give you all the advice you need on all things financial, including what might be available to you, so that you don’t go short and you can concentrate all your efforts into your studies.

Free meals

If you meet the eligibility criteria we’ll be able to support you with free meals. You’ll get an amount of money that you can use within the college shops and diners per day. This will be added to your student ID card which you will just swipe to purchase items.

Travel passes

Students (including Apprentices) of The Sheffield College who live in South Yorkshire are eligible for a 16–18 Student Pass which entitles pass holders to cheaper travel on buses and trams in South Yorkshire. Pass holders are also entitled to half fare on Northern train services in South Yorkshire.

Learner Support Fund

If you are enrolled with us, you may receive support towards the cost of:

  • Travel

  • Books and materials

  • Uniform and equipment

  • Essential course trips

  • NUS extra

  • DBS checks needed for your course (previously known as CRB)
  • UCAS registration fee and travel to interviews when applying for university

Future opportunities

Where Can It Lead?

The next step is a level 3 administration course.  Some students choose to specialise in medical or legal specialities, both of which are offered at Sheffield City College. 

It is possible to apply for an apprenticeship in Business & Administration which involves working towards an NVQ Certificate in Business & Administration at level 2.  This means working in a job for 4 days a week and attending College for one day a week, or some students go directly into employement.

Further information

How to apply            

School pupils in Sheffield should apply online with the help of their school.  Other students can apply using a paper application form available from any college campus, by phoning 0114 260 2600, or downloading one from our website

Open Days

Why not come and see for yourself. Visit us on one of our open evenings and meet the people who will be teaching you, have a chat about what the course involves and look round our fantastic facilities where you’ll be learning.

Our City, Hillsborough, Peaks and Olive Grove campuses will be open on the following days:

  • Thursday 12th October 2017, 3.30pm-7pm
  • Monday 20th November 2017, 3.30pm-7pm
  • Tuesday 23rd January 2018, 3.30pm-7pm
  • Wednesday 7th March 2018, 3.30pm-7pm
  • Thursday 17th May 2018, 3.30pm-7pm

How to apply

You can apply for this course through UCAS Progress. Add this course to your favourites so you can start making an application.

Last updated date: 16 October 2017
Provider logo

Key information

  • Start date: Next September
  • Duration: One year
  • Course code: CFFAN1


  • More information
    • Welcome to City Campus


      The Sheffield College City campus is a great place to be and perfectly located just a 10 minute walk from the city centre for your dinner time shop, and just 5 minutes from the train station.

      Our City campus boasts a sustainable, glass atrium that is 7 floors high and flooded with natural light. From lunch in The Refectory and with an outdoor terrace overlooking the city, the facilities include an aviation air cabin, catering kitchens, hair and beauty salons, science laboratories, dental technology laboratories, a sports hall, high tech childcare teaching facilities, construction workshops and a children’s nursery.

      Many students study catering at City so there’s always something tasty on the menu from ‘Grab n Go’, the student run restaurant The Silver Plate, or something to take away from the bakery.

      Address: City Campus, Granville Rd, Sheffield, South Yorkshire S2 2RL

      By Car

      From the M1, take Junction 33 onto the Sheffield Parkway, which merges into the A61.

      At the large roundabout, take the third exit sign posted A61.

      Continue on A61, keeping the train station on your left, until you spot a McDonalds restaurant.

      Just before the McDonalds take a left onto Granville Road.

      The entrance to the college is approximately 150 metres up Granville Road, on the right hand side.


      Car parking facilities at City campus are limited to Blue Badge holders only – please see Disabled Go for more detailed access information.

      The nearest public parking is the Grosvenor Casino (pay and display) – just 5 a minute walk from the college. This can be accessed by continuing along the A61/Queen’s Road and taking the first left onto Duchess Road.

      Additional car parking can be found at Q-Park, Sheffield Train Station.

      By Train

      Sheffield Train Station is only a 10 minute walk from City Campus, and provides excellent connections to nearby towns and further afield cities.

      Visit National Rail Enquiries for more information on train travel to Sheffield.

      By Tram

      The Sheffield College is so well serviced by trams we even have a stop named after us! The nearest tram stop to City campus is Granville Road/The Sheffield College.

      Trams heading towards Halfway (Blue Line) stop right outside the college, whilst those coming from the opposite direction (heading towards Malin Bridge) stop just across the road.

      The Supertram website has more detailed information about times and fares.

      By Bus

      Again, being so close to the city centre you’re spoilt for choice when it comes to bus travel to college. The central bus terminal is only a 10 minute walk, and the 120 bus travelling to Crystal Peaks stops just two minutes away.

      You can check out the Travel South Yorkshire website for timetables, fares and bus passes.

      If you are a student you may be entitled to cheap bus/tram travel within Sheffield. Check out our Travel page for further details. 

      By Scooter/Motorcycle/Bike

      City Campus had parking available for both scooters and motorcycles, as well as secure bike storage. Please speak to Student Services to register and gain access to the cycle storage.


      For accessibility information please see the Disabled Go website here.