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Cleaning and Support Services Apprenticeship - NVQ at WS Training

Course content

To complete this apprenticeship the following are required:

An NVQ portfolio which requires completion of 2 Mandatory Units, 1 Unit from Group B & 2 Units from one of Seven Routes

Unit No.

Mandatory Units

EMP6

Ensure Your Own Actions Reduce Risks to Health & Safety

004

Promote and Maintain Service Delivery

Unit No.

Group B Optional Units

3L2

Develop and Maintain Positive Working Relationships with Customers

SLP02

Communicate Effectively in The Workplace

005

Support the Work of a Team

007

Control the Use of Resources

Unit No.

Group C Building Interiors

010

Clean Floors Manually

011

Clean Furniture, Fittings and Vertical Services Manually

012

Clean Toilets and Washrooms Manually

013

Clean and Protect Floors

014

Clean Carpets and Soft Furnishings

015

Clean Surfaces up to a maximum height of 4 metres

Unit No.

Group D Highways and Land

024

Clean Streets using a Driver Controlled Vehicle

025

Clean Streets using a Pedestrian Controlled Vehicle

026

Remove Graffiti and Fly-postings using Pressure Washing Equipment

027

Clear Drains and Surface Water Gullies

054

Wash the Outside of the Vehicles

Unit No.

Group E Carpets

030

Carry Out Stain Removal and Independent Treatments to Carpets and Soft Furnishings

031

Use Specialist Cleaning Methods on Carpets and Soft Furnishings

032

Carry out Basic Repairs to Carpets and Soft Furnishings

033

Provide Quotations and Handle Payments

Unit No.

Group F Food Premises

L14

Clean in Place (CIP) Plant and Equipment

040

Deep Clean Equipment used in Preparation, Processing and Storage of Food

041

Deep Clean Floors and Floor Drainage Systems in Food Premises

042

Deep Clean Walls and Ceilings in Food Premises

043

Empty Waste Containers and Keep Waste Areas Clean

Unit No.

Group G Passenger Transport Vehicles

012

Clean Toilets and Washrooms Manually

050

Clean the Inside of Passenger Transport Vehicles

051

Remove Spillages and Stains from Inside Passenger Transport Vehicles

052

Take Waste and Lost Property to Collection Points

053

Refill Clean Water Supply and Dispose of Effluent

054

Wash the Outside of Vehicles

055

Clean, De-Ice and Anti-Ice the Outside of Passenger Aircraft

062

Use Mobile Access Equipment for Cleaning Operations

Unit No.

Group H Windows

033

Provide Quotations and Handle Payments

060

Clean Windows, Glass and Facades

061

Use Portable Ladders to access Windows and Facades

062

Use Mobile Access Equipment for Cleaning Operations

063

Use Installed Equipment to Access Windows and Facades

064

Apply Protective Coatings to Facades

Unit No.

Group I Caretaking

C25

Operate Plant to Maintain the Quality of Pool Water

070

Maintain Grounds

071

Maintain Site Security

072

Control the Use of Premises by Customer and Contractors

073

Contribute to the Effectiveness and Efficiency of Premises

074

Carry Out Basic Repairs to Electrical and Plumbing Services

075

Carry Out Basic Glazing and Carpentry Repairs

076

Carry Out basic Repairs to Walls and Paintwork

Key Skills to the following levels

Key Skills Title

Level

Application of Number

1

Communication

2

Information Technology

1

How to apply

If you want to apply for this course, you will need to contact WS Training directly.

Last updated date: 20 May 2014
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