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Business & Administration Level 2 Certificate at eTraining

Course description

These qualifications are designed for learners working in administrative roles, for example administrative assistants, team administrators, departmental administrators or personal assistants. They may have some responsibility for supervising staff and administrative functions such as setting up and monitoring administrative systems, delivering customer service, or running projects.



Learners take mandatory units in managing their own performance and working in a business environment. They will then be able to choose from a range of option units covering different administrative areas such as document production, arranging events and meetings or customer service, or in specialised areas such as human resources, parking, education and legal administration. Learners will be able to progress within their employment to senior administrators, team leading or management roles, or to roles in specialised areas such as customer service, human resources or legal administration.

Course content

The Level 2 Certificate can be studied on its own or as part of the Intermediate Apprenticeship in Business and Administration.

How to apply

You can apply for this course through UCAS Progress. Add this course to your favourites so you can start making an application.

Last updated date: 10 July 2015
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Key information

  • Start date: Next September
  • Duration: 1 Year