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Business and Administration Level 2 at Wiltshire College

Course description

If you want to forge a career in business and want to learn a range of transferable skills for the future, this is the course for you!
The course will give you a broad introduction to how a modern professional office operates, providing you with a range of knowledge and skills in areas such as Human Resources, Finance, managing information and using IT software. 
You will gain valuable experience from putting theoretical knowledge into practice and develop the skills required for employment within a business environment.
You will develop keyboard and word processing skills that will allow you to enter OCR single subject exams in text and word processing.
Work experience is a key part of this course and you will be required to spend at least one day each week from November to May with a local employer which will give you a chance to put your skills into practice and learn more about a business environment whilst gathering valuable evidence for your OCR Level 2 NVQ Diploma in Business and Administration portfolio.
Please note that you will be unable to successfully complete this programme without a successful work placement.

Course content

This qualification is arranged in units with each unit assigned an individual credit value. You need to gain a minimum of 37 credits to achieve the Diploma.

There are 4 mandatory core units, with 9 credits in total:

Manage Own Performance in a Business Environment:

You will need to demonstrate that you can take responsibility for your own work and ensure it is completed to set deadlines and learn how to behave in a way that supports effective working.

Improve Own Performance in a Business Environment: 

You will need to work in a way that encourages you to improve your own performance within your working environment, how to agree and follow an individual learning plan.

Work in a Business Environment: 

You will need to work effectively within your organisation, being able to respect and support other people at work, supporting sustainability and minimise waste and protecting security and confidentiality.

Communicate in a Business Environment:

You will be able to plan and produce written and verbal communication.

Group B Optional Units:

You will also need to select a range of units from the Group B list below to best match your current experience in your workplace.

Work With Other People in a Business Environment:

You will understand how your role fits with organisational values and practice and how to work in a team to achieve goals and objectives.

Produce Documents: 

You will produce a variety of high quality and attractive documents to agreed specifications.

Prepare Text from Notes:

You will produce high quality and attractive documents from handwritten notes.

Support the Organisation of Meetings: 

You will be able to prepare for a meeting and then carry out the requirements after the meeting.

Make and Receive Telephone Calls: 

Using a telephone system you will demonstrate the skills required to make and receive internal and external telephone calls.

Manage Diary Systems: 

You will demonstrate that you can use a manual or electronic diary to manage appointments, activities and resources.

Organise Business Travel and Accommodation:

You will make travel and accommodation arrangements for colleagues planning business trips.

Provide Reception Services: 

You will demonstrate that you can work in a reception area.

Meet and Welcome Visitors:

You will demonstrate that you can meet and welcome visitors.

Store and Retrieve Information:

You will store and retrieve information using a manual or electronic information system.

Use Office Equipment: 

You will operate a range of office equipment to carry out administrative tasks.

Group C Units:

You will also complete the following units from Group C, worth 11 credits:

Use Word Processing Software 1 (IT User): 

Using Microsoft Word you will enter, edit and combine text and other information accurately within documents and use the tools to format and present documents.

Use Spreadsheet Software 1 (IT User): 

Using Microsoft Excel you will enter, edit and organise numerical and other data. You will also use appropriate formulas and tools to summarise and display information.

Use Database Software 1 (IT User): 

Using Microsoft Access you will enter, edit and organise structured information in a database, and use the tools to extract information and produce reports.

Use Presentation Software 1 (IT User): 

Using Microsoft PowerPoint you will input and combine text and other information within presentation slides, edit as required and prepare presentations to meet required needs.

Entry requirements

  • 4 GCSEs at grade D or above, including Maths and English or equivalent
  • A good reference and completion of a satisfactory interview


You will be expected to undertake additional private study to meet the demands of the course - some of this may be undertaken using e-Study.
You will collate knowledge and skills from your college lessons and evidence from your work place to build a portfolio to cover your main qualification which will be assessed by your tutor and then internally verified. 
The awarding body external verifier from OCR will visit College twice a year. You will sit externally set examinations throughout the year, for the other qualifications associated with this course as agreed with your subject tutors.
The final qualifications will be:
  • OCR Level 2 Diploma in Business and Administration (NVQ)
  • OCR Level 1 Award in Text Processing
  • OCR Level 2 Award in Text Processing
  • Edexcel Functional Skills in English and Maths


Future opportunities

You could progress onto the Level 3 90 Credit/Extended Diploma in Business or another Level 3 qualification. You could also progress onto an Advanced Apprenticeship.
Upon successful completion of the course, you will be able to progress into the following employment opportunities:
• Administrative Assistant
• HR Assistant Administrator
• Receptionist
• Secretary
• Legal or Medical Secretary
• Farm Secretary
• Assistant Accounts/Finance Clerk
Previous students have often found employment leading on from work placement.

How to apply

If you want to apply for this course, you will need to contact Wiltshire College directly.

Last updated date: 24 June 2016

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