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Level 2 Diploma in Air Cabin Crew at East Sussex College Hastings

Course description

Building on your ambitions to travel and explore the world, this course will teach you all the skills you will need to work for a top airline.

Course content

During this one year course you will gain a thorough understanding of airline operations and the role of cabin crew. You will use your passion for travel and meeting new people, to help you develop excellent customer service skills as well as the technical abilities to perform cabin crew duties. You will be able to learn emergency procedures and cabin crew duties in our replica Airbus A320, while being taught by our professional tutors who have all worked in the industry. You will have the opportunity to prepare your job application for some of the top airlines in the country and be put through your paces during mock-interviews.

Topics during the course include:

  • Introduction to Aviation /Airline Operations
  • Aviation Health, Safety and Security
  • Airline Emergency Procedures
  • Cabin Crew Room Duties
  • Role of Air Cabin Crew (On Board)
  • Preparation for Employment as Air Cabin Crew

You will taught by industry professionals and ex-cabin crew staff, who have excellent links to major airlines flying from Gatwick and Heathrow and regular visitors from leading airlines and tour operators play a vital role in the learning experience. The employment unit prepares all candidates for interview selection.

Entry requirements

You will need a minimum of: 4 GCSE's A*- D including English and maths. Equivalent Qualifications may be considered in exceptional circumstances.


Assessment is varied and comprises of the following: - Online examination - Role plays - Real Working Environment assessments for survival, interview day and cabin service - Short answer question sheets - Designing and developing industry manuals - Practical assessment in the workplace/ mock interview day - Written assignments

Financial information

A high level of personal grooming is required for this course. You will need approximately £300 to cover course-related trips, uniform and resources.

Prior to your uniform arriving you will need to wear a black skirt/trousers and a white shirt, with your hair up in a bun. Your tutors will advise you about Hair and Make-Up guidelines when you start your course.

Future opportunities

Once you have successfully completed this course you may decide to expand your knowledge in the travel and tourism industry and study our Level 3 course, or once you have turned 18 you will be able to apply cabin crew roles for some of the UK’s leading airlines.

Your career in Cabin Crew could take you to leading airlines based at London Airports or around the world.

You will have also acquired a number of transferable skills that may also lead to many other opportunities within the travel industry.

How to apply

You can apply for this course through UCAS Progress. Add this course to your favourites so you can start making an application.

Last updated date: 06 September 2018
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    • Located next to Hasting town centre, Station Plaza is a large, light-filled building surrounded by 22,000 square meters of study space and social zones. Classrooms are equipped with the most up-to-date resources and interactive whiteboards. It houses multiple IT suites, a gym, Coast coffee, Subway, Coast Restaurant, a training kitchen, a professional salon, an art shop, diner and a large Learning Resource Centre. 

      Students have 24/7 access to lessons and learning resources from home via WIKI, podcasts and teacher/student blogs. Students can hire laptops from the LRCs and both sites are WIFI activated.