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Customer Service Level 3 Diploma at Acculearn Training LTD

Course description

Level 3 NVQ in Customer Service is for candidates who will be delivering and managing service and will be accountable in the area of practice. Candidates will be working without direct supervisions or on their own, such as in a commercial customer service environment.

Course content

1.  Mandatory Units

Unit

F3 Demonstrate understanding of customer service
F4 Demonstrate understanding of the rules that impact on improvements in customer service

How to apply

If you want to apply for this course, you will need to contact Acculearn Training LTD directly.

Last updated date: 08 November 2016

Key information

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