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Sales and Telesales Apprenticeship Level 3 at Monumental Training LTD

Course description

These qualifications:
- are nationally recognised
- are based on National Occupational Standards (NOS). The NOS,
assessment strategy and qualification structures are owned by the Council for Administration (CfA).

The Level 3 NVQ Certificate and Diploma in Sales (QCF) have been approved as components for the Sales Apprenticeship framework.

What is the purpose of these qualifications?
These qualifications are designed for people who work in a sales environment, either in sales roles or performing sales functions, and who have direct contact with customers.The qualifications cover a range of functions including developing a sales strategy, managing sales territories and teams and face-to-face and telephone selling.

Who are these qualifications for?
These qualifications are for all learners aged 16 and above who are capable of reaching the required standards.
The policy is that the qualifications should:
- be free from any barriers that restrict access and progression
- ensure equality of opportunity for all wishing to access the qualifications.

Future opportunities

What are the potential job roles for those working towards these qualifications?
- Business development officer/executive
- Customer sales adviser
- Customer service adviser/team leader
- Junior sales executive/manager
- Customer relationship manager
- Membership sales adviser/consultant
- New business executive
- Telesales executive/professional
- Sales team leader
- Key account manager

What progression opportunities are available to learners who achieve
these qualifications?
On the successful completion of an Edexcel Level 3 NVQ Certificate and Diploma in Sales (QCF) learners can progress within employment or to Level 4/5 qualifications such as the:
Level 4 NVQ Diploma in Customer Service (QCF)
Level 4 NVQ Certificate and Diploma in Business and Administration (QCF)
Level 5 NVQ Diploma in Management (QCF)
Level 5 HND Diploma in Business (QCF).

How to apply

If you want to apply for this course, you will need to contact Monumental Training LTD directly.

Last updated date: 28 November 2016

Key information