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Customer Service Level 2 NVQ Certificate at Brooks & Kirk Limited

Course description

The Level 2 NVQ Certificate in Customer Service (QCF) ia a generic qualification that can be used across all sector.

This qualification is ideally suited to anyone working in one of the following roles;

  • Bank/building society customer adviser
  • Contact centre operator
  • Customer service adviser
  • Customer service assistant
  • Hotel receptionist
  • Local government customer services officer
  • Medical receptionist
  • Retail staff

At Level 2 learners can expect to be working in front line delivery.

Future opportunities

Learners can progress to the Level 3 NVQ Diploma in Customer Service (QCF).

How to apply

If you want to apply for this course, you will need to contact Brooks & Kirk Limited directly.

Last updated date: 20 August 2015
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