Customer Service Level 2 NVQ Certificate at Brooks & Kirk Limited
The Level 2 NVQ Certificate in Customer Service (QCF) ia a generic qualification that can be used across all sector.
This qualification is ideally suited to anyone working in one of the following roles;
- Bank/building society customer adviser
- Contact centre operator
- Customer service adviser
- Customer service assistant
- Hotel receptionist
- Local government customer services officer
- Medical receptionist
- Retail staff
At Level 2 learners can expect to be working in front line delivery.
Learners can progress to the Level 3 NVQ Diploma in Customer Service (QCF).
How to apply
If you want to apply for this course, you will need to contact Brooks & Kirk Limited directly.