Level 3 Diploma in Sales & Telesales at Smart Training
This nationally-recognised, professional qualification will help anyone who wants to develop the essential knowledge and techniques for a successful sales career in the world's fast growing profession.It is designed for sales professionals across a wide range of sectors and provides learners with the opportunity to enhance the skills and experience they need to progress to higher level roles with additional responsibilities.
The course covers:
- Negotiating and closing sales
- Obtaining and using sales-related information
- Analysing sales and competitor data
- Processing customer orders and payments
- Generating and following up sales leads
- Supervising sales staff
- Sales and customer service planning
- Building relationships with customers
- Developing an organisation's client base
- Updating telesales forecasts and targets
- Providing excellent customer service.
How to apply
If you want to apply for this course, you will need to contact Smart Training directly.