CUSTOMER SERVICE ADVANCED FRAMEWORK at Chesterfield College
You will study a number of units including:
- Effective Customer Service
- Support the Customer Service Environment
- Providing Customer Service within the Rules
- Impression and Image
- Handling Problems
This Apprenticeship is available at Advanced level, a member of our Recruitment Team will be able to advise which level is most suitable for you based on your current grades and experience. Applicants to this Apprenticeship could be a mix of age and experience. As a guide, applicants may come from a range of routes including: work or work experience training and/or experience which could include a portfolio showing what you have done, foundation learning at level 1, any of the Key Skills or Functional Skills, Young Apprenticeship, vocational or academic qualification(s).
'• Where costs are quoted in this document they are correct at the time of publication, but may be changed• Timetables are given as an indication only, these may vary• Weeks shown are the maximum number expected• The formation of a class is conditional
How to apply
You can apply for this course through UCAS Progress. Add this course to your favourites so you can start making an application.