Healthcare Support Services Apprenticeships Level 2 at St Helens College
The health and social care sector is a vital industry that works to ensure the health and welfare of vulnerable people. This may involve working in nursing homes with the elderly, supporting children or young people facing difficult circumstances, or even offering advice within a health care setting.
What is an Apprenticeship?
Apprenticeships combine practical on 'the' job training with work related qualifications for those aged 16 or above, living in England.
Apprentices will gain a good technical knowledge base of the sector as a whole and, combined with real, practical, work experience, will gain competency in the workplace and the development of transferable skills.
Who is this Apprenticeship suitable for?
This apprenticeship is suitable for those who are currently working within this sector or are looking to gain employment within this sector as a Healthcare Support Service Worker, Ward Clerk or Medical/Health Records Clerk.
Healthcare Support Service Workers cover a range of areas including domestic, administration, corporate and estates. A Ward Clerk will be involved in receiving patients, visitors and other individuals onto the ward and a Medical/Health Records Clerk will assist in retrieving and filing health records.
What type of work will I do and what qualifications will I gain?
Although apprenticeships will vary depending on your entry level and your employer, you will gain a range of skills from the varying tasks you complete, these could include:
- Assisting in maintaining high standards of service user care
- Assisting in the development and delivery of care plans
- Recording and communicating information relevant to the service users care plans, observation levels and the fluid balance charts
- Working as a member of a clinical team
- Reporting and recording all unusual and untoward occurrences
You will also gain the following qualifications:
- Competence and Knowledge Qualification - Level 2 Certificate in Healthcare Support Services (City & Guilds)
- Level 2 Award in Employment and Personal Learning Skills in Health (City & Guilds)
- Level 1 Functional Skills Maths (NCFE)
- Level 1 Functional Skills English (NCFE)
What skills and qualities will I need for this apprenticeship?
- A respectful and caring approach to others
- Must have empathy, patience and a willingness to deliver excellent care
- Be 100% committed to your role
- Be punctual
- Have a passion for Health and Social Care
- Team working skills
- The ability to use your own initiative
- An understanding of health and safety guidelines
- The ability to work calmly under pressure
This is dependent on your employer and on the level of the apprenticeship you apply for.
You will normally need at least grade C or above in your English and maths GCSEs.
If you don't have these, don't worry. You can work towards your functional skills in English and maths alongside your apprenticeship training at St Helens College.
As an apprentice, you will be assigned an assessor, who will visit you in the workplace to observe the tasks you complete. You will also complete a number of relevant work?related modules at the College. All of which will contribute to the overall success of your apprenticeship.
How much will I earn?
With an apprenticeship you will earn while you learn. You are entitled to the National Minimum Wage. As of 1st October 2015, this is £3.30 an hour for 16 to 18 year olds.
Upon successful completion of your apprenticeship you could progress onto the next level of study or you could go onto secure a permanent job with your current employer.
How long will this apprenticeship take to complete?
Depending on the level you enter and the employer you work for, an apprenticeship can vary in duration, from one year to four years. The average duration of this apprenticeship is 15 months. This will be discussed and confirmed with each individual apprentice after initial advice and guidance and initial assessments are completed.
How does an employer benefit from this apprenticeship?
This apprenticeship ensures that apprentices gain the skills and knowledge required to become an effective member of a highly skilled workforce whilst maintaining high quality and safe care for patients.
How to apply
If you want to apply for this course, you will need to contact St Helens College directly.