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Customer Service Apprenticeship Programme at Barnardo’s Palmersville Training

Course description

This course offers a broad curriculum in communication skills, deadlin with internal and external customers in regard to queries, requests, problems, complaints, both face to face and over the telephone

Course content

You will gain and develop in delivering reliable customer service,checking stock levels and stock records, developing customer relationships

Entry requirements

An informal interview and four week initial assessment period.

Financial information

Apprenticeship wage approx £100pw

Future opportunities

To progress to NVQ Level 3 through Further Education and to gain employment.

How to apply

If you want to apply for this course, you will need to contact Barnardo’s Palmersville Training directly.

Last updated date: 25 March 2015

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