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Business & Administration Level 3 Diploma at Kendal College

Course description

This course is particularly suited to those wishing to achieve a work-based qualification to enable them to work in a supervisory capacity in the office.

You will have opportunities to learn through supported study, real work and private study. This may require your employer’s support.

You’re learning style will be highlighted at the start of your course and this will support your programme of study.

Course content

You will develop skills in time management, communication, and self-improvement.  You will look at team development and supervisory skills. You will also develop knowledge in relation to current legislation relating to administration and your industry/job role.  This is developed through the mandatory units.

To achieve a Level 3 Diploma in Business & Administration, you must complete a minimum of 40 credits, of which, at least 27 credits must be selected from Level 3 units. 

Thirteen credits must be completed from Group A Mandatory Units below: 

- Manage own performance in a business environment (3 credits)  
- Evaluate and improve own performance in a business environment (3 credits)  
- Work in a business environment 4 (4 credits)  
- Communicate in a business environment (3 credits) 

A minimum of 14 credits must be completed from Group B, examples include:

- Solve business problems 
- Work with other people in a business environment 
- Contribute to decision-making in a business environment 
- Negotiate in a business environment 
- Supervise a team in a business environment 
- Supervise an office facility 
- Design and produce documents in a business environment 
- Plan and organise an event 
- Negotiate in a business environment

A maximum of 13 credits must be completed from Group C, examples include: 

- IT choices 
- Manage physical resources 
- Manage the environmental impact of work activities 
- Provide leadership and direction for own area of responsibility 
- Support learning and development within own area of responsibility 
- Develop working relationships with colleagues and stakeholders

Entry requirements

A good level of English is essential.  This course is suited to those already working on a part-time basis and whose job is at a supervisory level or where decisions have to be taken.  It is also aimed at those people returning to work who wish to improve existing skills or acquire new skills.  Those people on Apprenticeships could also attend this course.


Portfolio of Evidence will be developed through workplace evidence.  Your knowledge will be tested via personal statements and questioning.  Observations will take place within the workplace and mapped to your chosen units.

Future opportunities

The NVQ Level 3 is a well recognised qualification., in which you can progress from Certificate to Diploma. Both employers and employees benefit from the qualification. It also allows progression to Level 4 or Foundation Degree.

How to apply

If you want to apply for this course, you will need to contact Kendal College directly.

Last updated date: 20 April 2016
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Key information


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    • The majority of our courses are based at our main site. The College completed a £12.9 million new build project in 2008, which includes reception, conference and seminar suites, hairdressing salons and 250-seat cafe with external balcony. The site also features the stunning Construction and Heritage Centre, which features cutting edge facilities for carpentry and joinery, brickwork, plumbing and electrical installation.

      In October 2010 the College opened the South Lakeland Design Engineering Centre, which has brought engineering back to Kendal College. The Centre, designed in conjunction with local engineering firms including Gilbert Gilkes & Gordon Limited, features state of the art computer numerical control (CNC) machinery, including a 3D printer, which prints out solid models directly from CAD Drawings. The college is currently building a new, purpose-built engineering centre which will open in September 2014 and provide new courses in medical science, engineering and sustainable energy.