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Housekeeping Level 2 Apprenticeship at Northumberland College

Course description

This is a customer focused industry where the customer is at the heart of everything you do. You need to be hardworking, flexible and able to remain calm in what can, at times, be a very hectic work environment. The main occupation supported by this role is that of Housekeeper.

Course content

You will develop the skills needed to work within housekeeping including cleaning and making up rooms, checking equiment, collecting linen and laudry, setting up meeting/conference rooms, dealing wth customer complaints.

Entry requirements

You should have two GCSEs at Grade D or above including English and Maths or a relevant level 1 qualification and be employed in the industry.


Your progress will be assessed by a range of methods including practical assessments/ observations and written assignments.

Future opportunities

Progression in terms of qualifications and learning is to the Advanced Apprenticeship. Progression in terms of career is to Head Housekeeper, and other supervisory roles. There is also scope to move to contract cleaning.

How to apply

If you want to apply for this course, you will need to contact Northumberland College directly.

Last updated date: 16 May 2016

Key information


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    • You will benefit from excellent facilities that are of industry standard so you'll be prepared for your future career.

      We have recently invested £6.5 million at the campus and our excellent training facilities include:

      • Dedicated studio space for art, design, fashion, textiles and photography
      • Replica aircraft for cabin crew training
      • Luxurious hair and beauty salon with nail bar and individual treatment rooms
      • Engineering and advanced manufacturing workshops equipped with the latest technologies
      • Spacious motor vehicle workshop with five vehicle bays and diagnostic equipment
      • Large construction workshops dedicated to carpentry and joinery, highways, brickwork, tiling and painting and decorating
      • Electrical installation workshops
      • The Gallery restaurant, modern 40 seat commercially run modern restaurant
      • Fully equipped industry standard commercial kitchens
      • Health skills room
      • A choice of places to eat and catch up with friends
      • Learning Resource Centre with a range of learning material resources, an IT suite and quiet study areas.