ADVANCED APPRENTICESHIP IN CUSTOMER SERVICE at Associated Neighbour Training
LEVEL 3 NVQ – Eight Units 2 Mandatory and 6 Optional units (at least one from each theme) MandatorY13/04/2007: 7 Understand customer service to improve service delivery 8 Know the rules to follow when developing customer service You will also do Key Skills in Application of Number and Communications. All training takes place in the workplace and applicants must be working in a customer service environment.
3 - 4 GCSEs Grade C or above, including English and Maths
How to apply
If you want to apply for this course, you will need to contact Associated Neighbour Training directly.