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Customer Service Level 2 Diploma at JB Skills Training LTD

Course description

There are no mandatory entry requirements for this Apprenticeship. You will have a genuine interest in the Customer Service sector. This Apprenticeship includes both Knowledge and Compotence units. Learners must complete a minimum of 45 credits which consists of Mandatory and Optional units.

Course content

The Units;

• Deliver Customer Service

• Understand Customers

• Principles of Customer Service

• Understand Employer Organisations

•Manage Personal performance and development

How to apply

If you want to apply for this course, you will need to contact JB Skills Training LTD directly.

Last updated date: 25 November 2016

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