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Customer Service - Apprenticeship Level 3 at KAE Training for Work

Course description

Who can apply? * Those looking for a career in Customer Service.  We advertise all our vacancies on  Programme duration approximately 18 months. Minimum employment of 30 hours per week. Includes attendance at centre for workshops/training support and examinations as needed. What training will I receive? Work based training with employer, centre based training in the form of workshops to cover underpinning knowledge and vocational skills including maths, English and ICT if needed. How will I be assessed? NVQ Assessor visits to the workplace monthly for assessment of skills and guidance through Apprenticeship framework. What qualifications could I achieve? Customer Service Apprenticeship framework: Customer Service NVQ Level 3, Customer Service Techical Certificate Level 2, associated Functional Skills - English, Maths Level 2, Employee rights and responsibilities.   Personal Learning & Thinking Skills. Free to participants. When and how do I apply? * All year round start dates and assessment for course suitability * Direct application to KAE Training for Work on 020 8547 6837/6839

How to apply

If you want to apply for this course, you will need to contact KAE Training for Work directly.

Last updated date: 20 May 2014
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Key information

  • Start date: Throughout the year
  • Duration: 18 months