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Customer Service Study Programme at Barnardo’s Palmersville Training

Course description

This courses offers a broad curriculum in communcation skills, dealing with customers in regard to queries, requests, problems, complaints, both face to face and over the telephone.

Course content

To work effectively in your team, customer service skills, Organisational effectiveness, finance and administration, sales.

Entry requirements

No formal entry requirments, your induvidual needs will be looked at to ensure you are on the most suitbale programme.

Financial information

Learners may be eligible for bursary payments

Future opportunities

Apprenticeship in Retail Skills, Level 2 Diploma in Retail Skills, Apprenticeship in Customer Services, Level 2 in Customer Services, Entry into Further Education, Entry into Employment

How to apply

If you want to apply for this course, you will need to contact Barnardo’s Palmersville Training directly.

Last updated date: 25 March 2015

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