Customer Service Level 2 at Mercia College
Most customer service apprentices work in retail, financial services, call centres, hospitality, or sport and recreation. You will be making sure customers are dealt with in a positive, reliable and pleasant way. The course will greatly increase your communication skills with others and carry you forward into a potential career.
What will I gain from this course?
- Level 2 certificate in Business and administration.
- Gain a nationally recognized Edexcel certificate.
- Functional Skills Maths and English
- Organisational and personal development skills
- Employment rights and responsibilities
How to apply
If you want to apply for this course, you will need to contact Mercia College directly.