Accessibility links

Customer Service - Level 3 Advanced Apprenticeship (EDI) at Blackpool and The Fylde College

Course description

This course provides both the Apprentice and the Company with strong advantages in today's competitive market and current economic climate. In today's society customers have expectation of high service levels and customer loyalty is becoming harder to secure. Apprentices who have undertaken specific training in Customer Service skills, whether dealing with customers face to face, over the phone or to other internal colleagues, can help to provide a competitive edge to a company. On completion of a Customer Service Apprenticeship the Apprentice will have the skills to help to secure the future prospects of a company as they learn the main principles for delivering customer service excellence.

How to apply

If you want to apply for this course, you will need to contact Blackpool and The Fylde College directly.

Last updated date: 15 October 2015
Provider logo

Key information

Venues