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Sales Professional Advanced Apprenticeship at Derby College

Course description

This qualification provides a sound skills base for any person who is in a position of management or supervisor with in a retail environment. This course will enhance and expand your knowledge and give you a wider skill base.

Course content

Mandatory Unit

  • Work Effectively in your Retail Organisation

Optional Units

Group B

  • Audit Stock Levels and Inventories in a Retail Environment
  • Source Required Goods and Services in a Retail Environment
  • Monitor and Help Improve Food Safety in a Retail Environment
  • Manage Staff to Receive Goods in a Retail Environment
  • Organise and Monitor the Storage of Stock in a Retail Environment
  • Maintain the Availability of Goods on Display in a Retail Environment to Promote Sales
  • Manage the Payment Transaction Process in a Retail Environment
  • Help Customers to Choose Alcoholic Beverages in a Retail Environment
  • Help Customers to Choose Specialist Products in a Retail Environment
  • Deputise for the Leader of a Team
  • Contribute to the Continuous Improvement of Retail Operations
  • Manage the Prevention of Wastage and Loss in a Retail Environment
  • Produce Staffing Schedules to Help a Retail Team to Achieve its Targets
  • Monitor and Support Secure Payment Point Use During Trading Hours

Group C

  • Process Greengrocery Products for Sale in a Retail Environment
  • Maintain Food Safety while Working with Food in a Retail Environment
  • Pick Products in a Retail Environment to Fulfil Customer Orders
  • Check Stock Levels and Sort out Problems with Stock Levels in a Retail Environment
  • Demonstrate Products to Customers in a Retail Environment
  • Cash Up in a Retail Environment
  • Promote the Store‚Äôs Credit Card to Customers in a Retail Environment
  • Provide Service to Customers in a Dressing Room in a Retail Environment
  • Promote Food Or Drink Products by Offering Samples to Customers
  • Help Customers to Apply for a Retail Store's Credit Card and Associated Insurance Products
  • Help Customers to Choose Delicatessen Products in a Retail Environment
  • Portion Delicatessen Products to Meet Customer  Requirements in a Retail Environment
  • Operate a Customer Record Card System on a Beauty Counter in a Retail Environment
  • Organise the Delivery of Reliable Customer Service
  • Improve the Customer Relationship
  • Work with Others to Improve Customer Service
  • Monitor and Solve Customer Service Problems
  • Promote Continuous Improvement in Customer Service

Entry requirements

There are no entry requirements to access this program other than you must be employed in a role with leadership responsibilities.

Assessment

You will be assessed in the work place by an assessor who is assigned to you. A variety of assessment styles will be used including written questions, observations and professional discussion, work products and witness testimony.

Future opportunities

Further Study
  • QCF Diploma Retail Management Level 3

Careers

  • Retail Sales Management

How to apply

If you want to apply for this course, you will need to contact Derby College directly.

Last updated date: 31 March 2016

Key information

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