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NVQ Level 2 in Retail Skills *Fees Payable* at Eden College

Course description

It will be appropriate for candidates who are: already competent in basic retail skills and require recognition for a wider range of abilities in retailing; progressing from the Level 1 NVQ in Retail Skills; wishing to demonstrate competence gained previously in retailing or associated industries.

Course content

To achieve this qualification, candidates must achieve 6 units made up of 1 mandatory unit and 5 optional units. Candidates can also undertake additional units, although these are not required to complete the qualification.

Mandatory Units

Unit E19: Work effectively in your retail team

Optional Units

Unit B3: Receive materials and goods into storage in a retail environment, Unit B4: Put goods and materials into storage in a retail environment, Unit B5: Keep stock on sale at required levels in a retail environment, Unit B6: Process customer orders for goods in retail environment, Unit B7: Process returned goods and materials in a retail environment, Unit B9: Prepare products for sale to customers in a retail environment, Unit B10: Process bake-off products for sale in a retail environment, Unit B11: Process fish and shellfish for sale in a retail environment ,Unit B12: Process greengrocery products for sale in a retail environment, Unit B13: Finish meat products by hand in a retail environment, Unit B17: Contribute to dough production control and efficiency, Unit B18: Select, weigh and measure dough ingredients,Unit B19: Hand divide, mould and shape fermented doughs,, Unit B21: Maintain food safety while working with food in a retail environment, Unit B23: Receive driver-controlled deliveries of fuel on a petrol forecourt, Unit B24: Control deliveries of motor fuel on a forecourt, Unit C2: Display stock to promote sales to customers in a retail environment, Unit C3: Help customers choose products in a retail environment, Unit C4: Maximise product sales in a retail environment, Unit C5: Provide information and advice to customers in a retail environment, Unit C6: Demonstrate products to customers in a retail environment Unit C8: Process payments for purchases in a retail environment, Unit C9: Process payments and credit applications for purchases in a retail environment ,Unit C10: Process cash and credit transactions in a retail environment, Unit C11: Assemble retail products in customer’s home/workplace, Unit C12: Promote loyalty schemes to customers in a retail environment ,Unit C17: Provide the lingerie fitting service in a retail environment, Unit C18: Follow guidelines for planning and preparing visual merchandising displays, Unit C19: Follow guidelines for dressing visual merchandising displays, Unit C20: Order graphic materials for visual merchandising displays, Unit C21: Dismantle and store visual merchandising displays, Unit C22: Make props for visual merchandising displays, Unit C23: Put visual merchandising displays together, Unit C35: Promote beauty products to retail customers, Unit C36: Follow point-of-sale procedures for age-restricted products in a retail environment, Unit C37: Help customers to buy National Lottery products in a retail environment, Unit C39: Process the self-service dispensing and purchase of motor fuel on a forecourt, Unit C40: Establish customer needs and provide advice regarding tiling products, Unit C41: Advise customers upon measuring and planning for the fixing of tiles, Unit C42: Advise customers upon the fixing of tiles, Unit C43: Maintain a display of cut flowers in a retail store, Unit C44: Provide a counter/take-away service (People 1st), Unit D1: Give customers a positive impression of yourself and your organisation, Unit D2: Support customer service improvements, Unit D3: Resolve customer service problems Unit E6: Help to maintain health and safety in a retail environment,, Unit E7: Help to keep the retail unit secure

Assessment

Coursework.

Financial information

Level 2 - Fees are £800 for home(EU), £900 for funded students and £1,000 for international students.

How to apply

If you want to apply for this course, you will need to contact Eden College directly.

Last updated date: 31 July 2015
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Key information

  • Start date: Next September
  • Duration: 8 Months

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