Customer Service Apprenticeship Level 2 at Middlesbrough Council
Customer Service is what an organisation does to meet customer expectations and produce customer satisfaction.
- Good customer service is vitally important for all businesses, large or small
- Good customer service develops bonds with customers who benefit because a service is provided that meets their needs
A Customer Service Apprenticeship provides skills that are transferable across all sectors of industry and can be applied to many job roles.Intermediate
City & Guilds Level 2 Diploma in Customer Service Functional Skills - maths and English at level 1
Employment Rights and Responsibilities
Personal Learning and Thinking Skills.
How to apply
If you want to apply for this course, you will need to contact Middlesbrough Council directly.