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Hospitality Supervision & Leadership Apprenticeship Advanced at East Berkshire College

Course description

All Apprenticeships consist of a Framework of different elements. They must include qualifications that, when achieved, prove the Apprentices competence in carrying out work of the Level and type identified in the Framework.

Also included must be qualifications which demonstrate the technical knowledge of the job and industry, plus more wide ranging general skills required to operate successfully in the trade; these will include Maths, English and, if appropriate, ICT and Employer Rights and Responsibilities.

The different elements can be combined in one qualification, or be covered in separate qualifications, but all elements must be achieved to obtain a full Apprentice Certificate.

Apprenticeships work towards work-based learning qualifications such as the Level 3 NVQ and a knowledge-based qualification such as the Technical Certificate.

Course content

The NVQ competence units are supported by key areas in the knowledge qualification which include

  • Principles of leading a team in the Hospitality industry
  • Supervision of Operations in the Hospitality industry
  • Principles of Supervising Customer Service
  • Performance in Hospitality Leisure Travel and Tourism.

Entry requirements

Different Apprenticeships have different entry requirements. However the most important requirements are they are:

  • In contracted employment and have been for at least three months
  • Hold GCSEs or equivalent qualifications in English and Maths
  • Display a positive attitude and passion for improving the customer service in your job role
     

Assessment

You will be assessed within the college as well in the workplace to ensure all the competencies are met.

Regular review meetings will take place with your assessor and employer to support the achievement of the qualification.

How to apply

If you want to apply for this course, you will need to contact East Berkshire College directly.

Last updated date: 03 May 2016

Key information

Venues

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    • Facilities include:

      • Specialist workshops (e.g. welding, bricklaying)
      • New hair and beauty training salons (open to the public)
      • Autotronics and computing facilities
      • Microsoft Academy and Cisco Academy
      • New innovation centre
      • Hospitality & Catering Academy (public restaurant)
      • £5m sports centre (including gym and sports hall)
      • Engineering workshop with new CNC machine centre
      • STEM project and research space
      • REHAU renewable energy training centre
      • Learning centre with the latest PCs and tablets
      • Simulated hospital environment
      • Over 500 Microsoft Surface Pros to enable independent learning
      • Parking.