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Customer Service level 2 Apprenticeship at KTS Training

Course description

This is an exciting opportunity to gain work based and technical skills, whilst developing your academic achievement to the level 2 standards, through a programme of on and off the job teaching and training. During the course you will work towards achieving the NVQ level 2 Certificate in Customer Service, the level 2 Certificate in Customer Service Principles and, if exemptions are not in place, your level 1 Maths, English and ICT Functional Skills . You will also have the opportunity to update and develop your Maths English and ICT skills to the level 2 standards and will work on developing 6 core personal learning and thinking skills.

Entry requirements

GCSE Grade C or above in Maths and English preferred

How to apply

If you want to apply for this course, you will need to contact KTS Training directly.

Last updated date: 20 May 2014

Key information

  • Start date: Throughout the year
  • Duration: 13 months

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