Customer Service Skills - Short Course at Acacia Training
You will understand the principles of Customer Service. Understand the benefits of good Customer Service. Understand the possible consequences of poor Customer Service. Understand the value of 1st impressions. Non verbal and verbal interaction with customers.Who Should Apply:
You should attend if your are interested in any occupation that involves interaction with customers - Retail, Hospitality, Travel/Estate Agents, Offices.
You will achieve a QCF Level 1 QCF Certificate in Customer Service Skills.
How to apply
If you want to apply for this course, you will need to contact Acacia Training directly.