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IT Users Level 1 Certificate at Kendal College

Course description

The Level 1 ITQ Certificate consists of five modules.:

  • IT User Fundamentals (3 Credits)
  • Using Email (2 Credits)
  • Using the Internet ( 3 Credits)
  • Word processing (3 Credits)
  • Improving Productivity Using IT (3 Credits)

The course is designed to cover the key concepts of computing, its practical applications and their use in the workplace and society in general.

Benefits of the Course:

  • Raises your level of competency in IT and computing skills
  • Improves your productivity at home and work
  • Provides you with a worldwide recognised qualification

Course content

The course will cover:

How to search and stay safe when using the Internet. Completing online forms, downloading and copying images & text from the internet.

Send & receive emails. Create an address book for contacts. Manage your email account & keep it tidy. Block unwanted email messages & stay safe.

Word Processing:
Creating documents using Word Processing software such as letters, forms, and menus. Aligning & formatting text, inserting & working with images & creating diagrams. Proof reading & spell checking documents. 

IT User Fundamentals:
Learning the basics - saving work, file management, staying safe. Identifying hardware & software.

Improving Productivity Using IT:
Recognising the best ways to carry out IT tasks improving your productivity. 

Entry requirements

This qualification is ideal for novice computer users wishing to prove and improve their computing skills. It has been designed for those who wish to gain a basic qualification in computing, to help them with their current job, develop their IT skills or enhance their career prospects.

Familiarity with Windows and the use of a mouse is essential, and candidates should have a level 1 qualification in English and Maths.


Assessment will take place throughout the duration of your course. You will gather evidence in a portfolio; this is done during lessons. Your tutor will observe you carrying out tasks. There is NO EXAM to sit to achieve your award.

Future opportunities

Developing your IT skills during this course will be beneficial to many career paths.

How to apply

If you want to apply for this course, you will need to contact Kendal College directly.

Last updated date: 21 April 2016
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Key information


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    • The majority of our courses are based at our main site. The College completed a £12.9 million new build project in 2008, which includes reception, conference and seminar suites, hairdressing salons and 250-seat cafe with external balcony. The site also features the stunning Construction and Heritage Centre, which features cutting edge facilities for carpentry and joinery, brickwork, plumbing and electrical installation.

      In October 2010 the College opened the South Lakeland Design Engineering Centre, which has brought engineering back to Kendal College. The Centre, designed in conjunction with local engineering firms including Gilbert Gilkes & Gordon Limited, features state of the art computer numerical control (CNC) machinery, including a 3D printer, which prints out solid models directly from CAD Drawings. The college is currently building a new, purpose-built engineering centre which will open in September 2014 and provide new courses in medical science, engineering and sustainable energy.