Intermediate Apprenticeship Customer Service at Gordon Franks Training
Intermediate Apprenticeship Customer Service
This is a work based programme
To view current vacancies please view our website; http://www.gordonfrankstraining.co.uk
This programme will provide you with the skills required to provide a high level of customer service and customer satisfaction in a variety of industries.
You will receive fortnightly visits from an Assessor to support you through vocational training.
- QCF certificate in Customer Service Level 2
- Technical Certificate in Customer Service Level 2
- Functional Skills Level 1 English
- Functional Skills Level 1 Mathematics *
- ERR Workbook
Ideal for Individuals who wish to pursue a career in delivering and maintaining customer care. Individuals must enjoy dealing with people. assessment will take place in the workplace by an Assessor who will visit you every two weeks carry out observations and support you in compiling a portfolio of evidence.
Contact Employment Engagement Team
email : firstname.lastname@example.org
telephone :0121-333-3001:Fax :0121-359-5863
Web site www.gordonfrankstraining.co.uk
Initial interview (Every Tuesday 10am - 1pm)
BKSB Initial assessment/screening
Funded by the Skills Funding Agency
Apprenticeship Wage Rates:
16-18 year olds: £2.65 per hour
19 + £2.65 per hour (first year of apprenticeship)
19+ £4.98 per hour (2nd year of apprenticeship)
Sustainable employment and / or continue onto Level 3 qualification (Advanced Apprenticeship)
Simply call the Employer Engagement Team
0121 333 3001
or view the web site: www.gordonfrankstraining.co.uk
How to apply
If you want to apply for this course, you will need to contact Gordon Franks Training directly.