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Hospitality and Catering Principles (Front of House Reception) (QCF) Certificate at AWC Training Ltd

Course description

These qualifications, accredited on the Qualifications and Credit Framework (QCF), help boost learners career prospects by giving them the skills, knowledge and understanding that employers look for. Units offered include giving customers a positive impression, principles of customer service, customer arrival and departure, and dealing with bookings and payments.

Course content

Mandatory Units

Safe, Hygienic and Secure Working Environments in Hospitality
Effective Teamwork
Giving Customers a Positive Impression
Principles of Customer Service in Hospitality, Leisure, Travel and Tourism


Future opportunities

Hospitality & Catering

How to apply

If you want to apply for this course, you will need to contact AWC Training Ltd directly.

Last updated date: 18 November 2016

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