VTCT NVQ Level 3 Diploma at University Academy Holbeach
- Demonstrate understanding of customer service
- Demonstrate understanding of the rules that impact on improvements in customer service
- Process information about customers
- Go the extra mile in customer service
- Use customer service as a competitive tool
- Apply risk assessment to customer service
- Process customer service complaints
- Lead a team to improve customer service.
How to apply
If you want to apply for this course, you will need to contact University Academy Holbeach directly.
Last updated date: 19 June 2014