Accessibility links

Business Administration (QCF) Level 3 Diploma at Aim Skills Development Limited

Course description

This course is suitable for anyone who supervises or provides high level administrative support in an office environment. This includes businesses, charities, educational establishments, NHS and other organisations.

Course content

The course covers the skills and knowledge requirements to perform effectively in this role. Units include:

Improvement of Business Performance, Presentations, Bespoke Business Documents, Implementation of an Information System, Manage an Office, Retrieve Information, Produce Minutes, Recruitment and Selection, Environmental Sustainability, Promote Equality, Diversity and Inclusion, Manage Team Performance, Chair and Lead Meetings, Manage a Budget, Support Quality Audits, and others.

Learners will also be expected to complete 5 mandatory units:

  • Communicate in a Business Environment
  • Manage Personal and Professional Development
  • Principles of Business Communication and Information
  • Principles of Administration
  • Principles of Business


Assessments will be carried out with you throughout the course. These may consist of work products, observations, discussions, questioning, witness statements, reflective learning journals and others. All assessments are planned with you beforehand. At level 3, the learner would be expected to take at least some autonomy for deciding a suitable assessment strategy and coming up with appropriate evidence. We are able to make adjustments to assessments to take account of the needs of individual learners, for instance dyslexia or a physical disability. Please ask your assessor about this.

How to apply

If you want to apply for this course, you will need to contact Aim Skills Development Limited directly.

Last updated date: 10 November 2016

Key information