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ICT Systems Support Level 2 (Conv) Diploma at Northumberland College

Course description

This course is for people who want a career in computer hardware, software/operating systems and networking.

Course content

You will study common names, uses and connections of computer components followed by configuration of software. You will learn how to diagnose and identify causes of common faults then apply suitable remedies, learn the uses and features of local and wide area networks, understand network hardware and software then make a simple local area network.

Entry requirements

You will need to have GCSEs up to grade D or equivalent if you are a school leaver and if you are a mature student you will need relevant experience.


Your progress will be assessed by two assignments for each unit and these will be a mixture of written and practical work.

Future opportunities

After completing the course you may do courses in IT essentials, A+ , Cisco systems CCNA, Microsoft operating systems.

How to apply

If you want to apply for this course, you will need to contact Northumberland College directly.

Last updated date: 16 May 2016

Key information


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    • Kirkley Hall is a stunning rural campus and a great environment to study in with specialist resources to meet the needs of our students. Combine this with our team of experience and highly skilled staff and you will see that a successful future will be yours.

      The college campus in Ponteland is approximately 8 miles from Newcastle city centre and is easily accessible by bus or car, so you can enjoy the best of city and rural life.

      You will benefit from excellent facilities that are of industry standard so you'll be prepared for your future career. Facilities include:

      • A 17th century rural estate with and grade II listed Kirkley Hall
      • An equestrian centre with indoor and outdoor riding arenas, 25 horse stable yard and specialist equine facilities
      • Kirkley Hall Zoological Gardens with over 120 species
      • A veterinary centre and grooming parlour
      • An outdoor activity centre with high ropes and zip wire and sailing base at Blyth
      • Two farms; one at Kirkley and one in the Coquet Valley
      • Victorian walled gardens, over 1,330m2 of greenhouses and a garden design studio
      • Cyber Café
      • A Learning Resource Centre devoted to the land-based sector which includes a range of learning materials, an IT suite and quiet study areas
      • Halls of residence facilities