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Customer Service level 2 (Certificate) at XTOL Development Services Limited

Course description

At this level candidates should have individual responsibility and initiative within their job role. They will develop customer relationships and present a good image of themselves and the organisation.

 

Objectives:
Use and develop behavioural skills Develop relationships with customers Work as a team Resolve customer service problems both proactively and reactively Develop the candidates personal performance Work with change by supporting customer service improvements

 

How to apply

If you want to apply for this course, you will need to contact XTOL Development Services Limited directly.

Last updated date: 16 December 2016

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