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Customer Service BTEC at Local Learning

Course description

Want to work in hospitality, catering, call centres, retail or security industry; then the Edexcel BTEC Level 2 Certificate in Customer Service is for you.

All employers look for people that can get on with their colleagues and present a professional approach to their customers. This level 2 qualification will help you to gain the core skills in customer service that employers need, including.

    • Understanding good customer service
    • Delivering effective customer service
    • Planning for self development in customer service

BTECs are recognised and valued by a wide range of employers within the service industry and will look great on your CV and application forms.

How to apply

If you want to apply for this course, you will need to contact Local Learning directly.

Last updated date: 21 August 2015
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