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Customer Service NVQ Level 2 at Chenderit School

Course description

The aim of this qualification is to contribute to the skills and overall performance of the Customer Service industry’s workforce. It provides an insight into the principles and processes involved in the delivery of customer service. These include units such as: Communicate using customer service language, recognise and deal with customer queries, requests and problems and deal with customers face to face Learners demonstrate competence through building a portfolio of evidence in a customer service related work environment.

Entry requirements

GCSE grades A* – C and subject specific requirements

How to apply

If you want to apply for this course, you will need to contact Chenderit School directly.

Last updated date: 08 July 2015
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Key information

Venues

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    • Directions

      • Leave the M40 at Junction 11
      • Take the A422 exit to Middleton Cheney and Brackley
      • At the next roundabout, take the second exit to Middleton Cheney
      • Once in the town, take the second road on your left onto the High Street.
      • Take the second turning on your right into Archery Road.
      • Chenderit School is at the end of the road.