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IT User Skills Apprenticeship Level 2 at Cumbria County Council

Course description

The majority of IT Application Specialist apprenticeship roles require:
- Individuals to be proactive, fast learners;
- Individuals who are able to work independently or as part of a team;
- The ability to focus on assisting customers and colleagues find solutions to problems;
- Good attention to detail and the ability to deliver what is required, when it is required;
- Individuals to be open to change and focus on the requirements of the business at all times.

Roles in data management would suit individuals who:
- Are meticulous and methodical, and can work under pressure to set deadlines;
- Are well organised and efficient;
- Can manage multiple or complex tasks;
- Have good communication and team-working skills.

Roles in application helpdesk support would suit those with:
- An interest in both hardware and software;
- Good problem solving ability.

Entry requirements

For the Advanced Apprenticeship (level 3), candidates must have at least 3 GCSE grade A* to C including Maths and English. In addition we are looking for candidates who have:

- a ‘Can Do’ attitude;
- a keen interest in ICT;
- a good standard of English; Maths and ICT;
- a willingness to learn.


You will be assessed in a variety of ways which may include:
- On the job observations;
- Evidence of your duties / tasks performed;
- Reports from mentors and managers;
- Assessments in English; Maths and IT;
- Production of a portfolio of evidence.

How to apply

If you want to apply for this course, you will need to contact Cumbria County Council directly.

Last updated date: 28 August 2015
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