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IT & Telecoms Level 3 Apprenticeship at Somerset College

Course description

ICT Technicians work in areas such as ICT hardware, software or systems installation, operation, maintenance, incident/change management, administration, security, fault diagnosis, and fixing. They typically work in a range of jobs that involve supporting or facilitating the use of ICT equipment and applications by others.

As part of the Apprenticeship programme, you will work towards:

  • Competence-based element

        Certificate in ICT Systems and Principles

  • Knowledge-based element

        Diploma in ICT Professional Competence

  • Transferable skills

        Employment Rights and Responsibilities (ERR)
        Personal Learning
        Thinking Skills (PLTS)

If you do not hold GCSE grades A–C in Maths, English and in some cases ICT within the last five years, this will be addressed through the functional skills element of the programme, which include:

  • Functional Skills ICT (Level 2)
  • Functional Skills English (Level 2)
  • Functional Skills Maths (Level 2)

Entry requirements

College entrants will be 16 or over and have four GCSEs at grade C or above and have been successful at interview and initial assessment.

You will need an employer to sponsor you. This process needs to start as soon as you want to become and IT professional specialising in computer hardware. We can also help you find placements.


You will be assessed by continual assessment both in and outside of the workplace to achieve the Apprenticeship framework. 

Future opportunities

There are options to progress onto our Higher Apprenticeships (Level 4) or Foundation Degree in Computing and Internet Technologies

You could seek to gain employment as an IT Helpdesk Technician, User Support Technician, IT Technician, Network Technician or similar job role.

How to apply

If you want to apply for this course, you will need to contact Somerset College directly.

Last updated date: 15 August 2016

Key information


  • More information
    • In recent years, large amounts of money has been invested into the College campus to ensure that students can benefit from purpose-built buildings as well as state-of-the-art equipment and resources. Since 2011 alone, nearly £3 million has been invested into the College's campus with a further £1.5 million being invested into resources and equipment.