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IT, Software, Web and Telecoms Professionals Apprenticeship Level 2 at Red Tape Central

Course description

Training is ideal for apprentices starting a career in IT, Web & Software.

Monitoring website content and editing and uploading material as required. Setting up new equipment or upgrading existing systems. Working with customers to identify, troubleshoot and escalate IT faults. Travel to customer sites to install, connect, maintain, test and repair equipment & services.

The Level 2 apprenticeship is ideal for those looking to work as, or starting out as, a systems analyst, system support technician, web designer or software developer.

Course content

This qualification comprises mandatory units and a wide range of optional units selected to meet national occupational standards or specific vendor requirements:

  • Designing and creating spreadsheets
  • Designing and creating databases
  • Using the Internet for finding, selecting and sending information
  • Designing and creating presentations
  • Using word processing software
  • Designing and creating multi-page documents
  • Spreadsheet processing techniques
  • Practical data processing
  • Desktop publishing
  • Computerised accounts
  • Using E-mail and the Internet
  • Visual presentations

Final selection of modules made with the agreement of the employer to ensure qualification is tailored to the role.

Entry requirements

Maths and English grade D/5+ or above

Assessment will also take place in the workplace and could include:

  • E-assessment
  • Multiple choice examination
  • Portfolio of evidence
  • Practical demonstration/Assignment
  • Task-based controlled assessment.


Method of Delivery: Classroom based learning


Future opportunities

This apprenticeship can help you to progress in a wide range of ICT roles including:

  • Database administrator
  • Internet/Web professional
  • IT Product developer
  • IT Technical sales specialist
  • IT Trainer
  • Multimedia designer
  • Network manager
  • Office equipment service technician
  • Software developer/Programmer
  • Systems analyst
  • Telecommunications technician.

Further information

For further information please contact;

Gareth Urwin

Programme Manager

Sheffield City Council

01142 296183

How to apply

You can apply for this course through UCAS Progress. Add this course to your favourites so you can start making an application.

Last updated date: 16 January 2018
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