Accessibility links

Customer Service Advanced Apprenticeship at Babcock International Group

Course description

Customer Service Advanced Apprenticeships are aimed at supervisory level and are recognised throughout business and industry as essential ingredients for success. Touchstone Learning & Skills programmes are aimed at companies wanting to maximise customer service by providing their customer facing staff with the appropriate training and qualifications. Ensuring effective communication at every touch point is key to the provision of good customer service whether dealing face-to-face or by telephone. The way companies communicate with customers determines: How effectively customer enquiries are handled How efficiently complaints and problems are resolved How well information and advice is provided

Entry requirements

No entry requirements

Further information

To find out more about this qualification, contact us, ask your Connexions Personal Adviser or school/college careers staff.

How to apply

If you want to apply for this course, you will need to contact Babcock International Group directly.

Last updated date: 20 May 2014
Provider logo

Key information

Venues