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Travel and Tourism Level 3 Extended Diploma at Truro and Penwith College

Course description

The course will give you an insight into the world of tour operations and package holidays, including being a holiday representative; the hospitality industry, including hotels ranging from budget to luxury, as well as restaurants, coffee shops and bars; tourist attractions, from purpose built theme parks to historic houses; and the transport industry, including working at airports, and for airlines as cabin crew. You will develop your understanding of key business concepts including marketing, finance, human resources and customer service. 

A range of study visits will broaden your experience of the industry and provide you with invaluable exposure to successful entrepreneurs and the scope of the UK tourism industry. This is your chance to take a vocational course as an initial or further qualification, and gain an understanding of the many sectors of the travel and tourism industry. It will develop your understanding, knowledge and skills to a high level of competence for employment within this industry or for progressing first to a degree course in a related vocational area. 

Successful students progress to Higher Education, studying International Tourism Management, Events Management or other related subjects at university. Others readily find employment in a wide range of businesses in Cornwall, the wider UK, and overseas. As an industry it is home to more small and medium size enterprises than any other so starting your own business is another career option.

The course aims to give you a varied learning experience and will be a combination of a student centred approach to learning, involving research for assignments, guest speakers, lectures, group work and discussions and a range of industry related study visits.

An experienced team of lecturers many of whom have relevant industry experience will support your learning. You will need to be prepared to work hard independently, carry out in-depth research and use a variety of sources of information.

You will study four core units and a range of specialist units over the two years of the course. The specialist units have been carefully selected to keep your options open for further study at higher education.

Course content

Year 1: 90 Credit Diploma in Travel & Tourism

You will cover four core units in year 1 which will provide you with the foundation to your studies in to the travel and tourism industry. You will begin to develop the knowledge and skills which are necessary to successfully complete a wide range of specialist units covering the travel and tourism industry. You will gain an understanding of the travel and tourism sector and the range of businesses that operate within it. You will research a range of travel destinations in the UK and develop an understanding of the importance of the travel and tourism industry to the UK economy. You will begin to develop your customer service and business skills. Successful completion of year one will enable you to progress on to year two.

Year 2: Extended Diploma in Travel & Tourism

Year two will further extend your knowledge of the travel and tourism industry. Your research and investigations will expand to look at a range of global destinations and impacts that are affecting the industry. You will look at the wider impacts of tourism here in the UK and abroad and discuss the potential for growth and continued development within the industry. You will be expected to successfully complete work experience in a travel and tourism related role to further develop your work-related skills. You will then apply the skills and knowledge you have developed to an independent research project on a current travel and tourism issue, which will develop your report writing and analytical skills in preparation for further progression.

Entry requirements

Four GCSEs (Including English Language)


Your achievement in this subject is dependent upon excellent attendance, punctuality and effort. You will learn in a friendly atmosphere, using a variety of assessment methods. Assessment is 100% coursework based – there are currently no exams. Assessment activity follows each element of course delivery, so you will know how you are doing throughout, and will build up your own course portfolio as you progress. While much of the assessment is in written format (word-processed not hand-written) there are units where role plays and practical activities are mandatory, and these will be video recorded. Assignments are externally moderated by BTEC and overall grades of Pass, Merit, or Distinction will be awarded upon completion of the course. 

You need to be comfortable with using computers for research, and for coursework production. You should expect to complete 10 – 15 hours of self-directed study a week, in addition to your timetabled class contact time.

Future opportunities

A qualification in Travel and Tourism is highly valued by many universities and employers alike. Students going on to higher education often move into specific areas of the industry, such as Cruise Management, Marketing or Events Management, as well as Travel and Tourism Management. For those going straight into work, job opportunities arise in many related areas, such as airports and airlines, hotels and tour operations.

Further information

We encourage all students to read widely and conduct their own research into the topics they are studying. There are a wide range of materials available across the campus to support this ranging from newspapers, textbooks and Moodle. You will have a personal tutor, who will be one of your Travel and Tourism lecturers. They will support you in pastoral as well as academic matters. In addition you will be able to access practical support from Student Services, Learning Services, and the College Job Shop.

There will be regular 1:1 meetings with your tutor to review your progress and, where appropriate you will be given the opportunity to attend drop-in sessions for tailored 1:1 support as well as a variety of opportunities to stretch and challenge the most able students. We encourage you to proactively engage with the support available in order to reach your full potential.

How to apply

If you want to apply for this course, you will need to contact Truro and Penwith College directly.

Last updated date: 15 June 2016

Key information