Customer Service Apprenticeship Level 3 at Middlesbrough Council
Customer Service is what an organisation does to meet customer expectations and produce customer satisfaction.
- Good customer service is vitally important for all businesses, large or small
- Good customer service develops bonds with customers who benefit because a service is provided that meets their needs
A Customer Service Apprenticeship provides skills that are transferable across all sectors of industry and can be applied to many job roles.Advanced
City & Guilds Level 3 Diploma in Customer Service
Functional Skills - maths and English at level 2
Employment Rights and Responsibilities
Personal Learning and Thinking Skills.
There are no entry requirements however there must be a keen interest in providing excellent customer service and working as part of a team. A good command of English and maths and the ability to achieve a minimum of level 1 is essential.
How to apply
If you want to apply for this course, you will need to contact Middlesbrough Council directly.