Customer Care and Driver Health Defensive and Fuel Efficient Driving at Wiltshire Transport Training & Development Ltd
- Introduction to customer care
- What is customer care?
- Who are our customers?
- Customer care DVD
- Who is responsible for customer care?
- What happens when we get it wrong?
- The Fish Philosophy
Driver Health, Defensive & Fuel Efficient Driving
- Driver Health and Well-being including: diet, eyesight, driving distractions, drink, drugs, fatigue & stress
- Driving for a living
- Defensive & Fuel Efficient Driving Techniques
- Daily walk round checks
- Environmental conditions
- Use of gears
- Anticipation & planning
How to apply
If you want to apply for this course, you will need to contact Wiltshire Transport Training & Development Ltd directly.
Last updated date: 25 August 2015