Business Administration Advanced Apprenticeship at West Herts College
Ideal for people working in an administrative or customer service role wanting to develop their higher level knowledge to enhance their career prospects. You should be taking on more responsibilities, managing projects, implementing changes or developing others.
This course provides you with the essential knowledge and understanding needed in administrative and supervisory roles. You will practice your communication and people skills as well as developing key attributes such as accuracy, attention to detail and organisational skills.
You’ll be learning at work with your employer, attending College to complete your theoretical knowledge and pass assessments. Areas of study can include:
Contributing to decision-making
Supervising a team in a business environment
Contributing to running a project
Planning and organising meetings
Analysing and reporting data
Communicating effectively with customers
Delivering seamless customer service with a team and resolving customer service problems
Alongside your course you will develop your English and maths skills and learn about employment rights and responsibilities.
Employment at a suitable level - most employers ask for GCSEs in English and maths, but may have additional specific requirements.
Successful apprentices can progress to a Foundation degree or to university to study business or a related course. Or continue at work in jobs such as administration officer, admin team leader, office supervisor, personal assistant or legal or medical secretary.
How to apply
If you want to apply for this course, you will need to contact West Herts College directly.