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Customer Service Level 3 at Training Plus Merseyside (TPM) Ltd

Course description

As a customer service assistant, it’s down to you to make sure the customer leaves with a good impression of the company you work for. Making sure every customer who comes through the door leaves happy will be an important part of your job. If you enjoy helping and guiding people, problem solving, are a bit of a chatterbox or just a friendly person this industry might suit you. To succeed, you should be able to engage with people easily, whether speaking to customers on the phone, meeting and greeting people in person or writing to people formally or by e-mail good communication skills are very important.

How to apply

If you want to apply for this course, you will need to contact Training Plus Merseyside (TPM) Ltd directly.

Last updated date: 26 August 2015
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