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Travel & Tourism (City & Guilds) Diploma at Solihull College & University Centre

Course description

If you would like to embark on a career in the travel industry, from selling holidays, to promoting and advertising them, then the Level 1 Diploma in Travel & Tourism is the ideal course to start on.

You will get to grips with the basics of the industry and learn how to apply your knowledge of the sector to various avenues of work, such as retail, customer service and health and safety operations.

Completion of this will allow you to pass to a Level 2 course and further increase your prospects.

Course content

During the course you will study:

- Customer Service,
- Retail Travel,
- Health and Safety in a Travel and Tourism context,
- Tourism Destinations,
- Work Place Communications.

Entry requirements

2 GCSE grades at E/2 or above. Progression from an entry Level 3 certificate or above. You will need to have a suitable reference and undertake a successful interview.


To pass this course you will be assessed via practical assignments, course work and some units have online exams, all assessments are set by City and Guilds to a national standard.

Future opportunities

If you are successful on this course, you will be able to continue studying towards Level 2 in Travel and Tourism.

Further information

You will need to dress smartly and wear an appropriate uniform. Good punctuality, full attendance and organisational skills will be required. You will be expected to attend study visits throughout the year.

There will be an additional cost of £110 to cover the cost of study visits. You will also be required to purchase a uniform, details of which will be given upon successful completion of the welcome day.

Good levels of English and Maths are important for your success in your course, your chosen vocation and life. Throughout your course you will continue to develop your English and Maths skills in your vocational classes.

If you haven't achieved an A*/9 - C/4 grade in English or Maths at GCSE, or a Level 2 Functional Skill, you will also be working towards a qualification in English or Maths at a level that will enable you to progress towards these grades.

If you have a Learning Difficulty or Disability please let us know when you apply. You will be offered support in your interview. If you need help completing your application we can help with this too.

Solihull College and University Centre offers full time and part time courses for businesses and residents in Birmingham, Walsall, Wolverhampton, Coventry, Warwickshire and the whole of the West Midlands.

How to apply

If you want to apply for this course, you will need to contact Solihull College & University Centre directly.

Last updated date: 11 November 2016
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    • Blossomfield Campus

      Our Blossomfield Campus has everything you would expect from a modern, well-equipped college campus - and much more besides. Here you will find excellent facilities for work, study and relaxation, laid out over a pleasant site with plenty of car parking and good links to buses and trains.

      The Campus offers the highest quality teaching and support within a relaxed, student-focused atmosphere and a wide range of full and part-time courses. As well as further education courses we also offer a wide range of university accredited degrees, HNCs and HNDs.

      Every student at Blossomfield can access top-of-the-range IT resources in our Millennium Building, a substantial library, video and sound recording studios, hair and beauty salons, horticulture and animal care facilities and a superb language centre.

      All of this makes for a learning environment committed to student success.

      Finding us couldn't be easier, see below for details of how to get to our Blossomfield Campus.

      Via Bus or Train

      Solihull's main bus and train station is a 10 minute walk from the campus with the number 6, 30, 49, 69, 76, 166, 173.174, 175, 519 bus routes stopping outside the College campus.

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