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Business Administration Apprenticeship - NVQ at WS Training

Course description

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Course content

To complete this apprenticeship the following are required:

  • An NVQ portfolio which requires completion of 2 mandatory units & 3 optional units

Unit No.

Mandatory Units

201

Carry out your responsibilities at work

202

Work within your business environment

Unit No.

Optional Units

110

Ensure your own actions reduce risks to health & safety

203

Manage customer relations

204

Manage diary system

205

Organise business travel & accommodation

206

Deal with visitors

207

Process customers' financial information

208

Operate credit control procedures

209

Store, retrieve & archive information

210

Research & report information

211

Organise & support meetings

212

Use IT systems

213

Use IT to exchange information

214

Use word processing software

215

Use spreadsheet software

216

Use database software

217

Use presentation software

218

Use specialist or bespoke software

219

Use a telephone system

220

Operate office equipment

221

Prepare text from notes

222

Prepare text from shorthand

223

Prepare text from recorded audio instructions

224

Produce documents

225

Work effectively with other people

  • Key Skills to the following levels

Key Skills Title

Level

Application of Number

1

Communication

2

Level 2 Technical Certificate in Business & Administration

How to apply

If you want to apply for this course, you will need to contact WS Training directly.

Last updated date: 20 May 2014
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