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Level 2 Customer Service Intermediate Apprenticeship at North Warwickshire and South Leicestershire College

Course description

The role of a customer service practitioner is to deliver high quality products and services. As part of this Apprenticeship you will learn about: product service and knowledge, the customer experience, systems and resources, meeting regulations and legislation, understanding your organisation and knowing your customers. You may be the first point of contact and work in any sector or organisation type.

Entry requirements

To progress onto a Level 3 Apprenticeship you will need to hold one of the following*:

-          an Intermediate Level 2 Apprenticeship

-          an alternative Level 2 qualification in a related subject area

-          practical work experience in the related industry

-          Up to five GCSEs grade A*-C – including English and Maths

In order to start an Apprenticeship, you will need to be employed or find an employer who is recruiting an Apprentice.

Find out more about our vacancies service: www.slcollege.ac.uk/apprenticeships

We recommend that students prepare a CV when applying for an Apprenticeship. Visithttps://nationalcareersservice.direct.gov.uk/get-a-job for tips on how to create a CV.

Disclaimer: entry requirements may differ depending on the Apprenticeship standard or framework you choose to apply for – please visit our websites for further details. 

How to apply

You can apply for this course through UCAS Progress. Add this course to your favourites so you can start making an application.

Last updated date: 04 October 2017
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Key information

Venues

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    • Located in South Wigston, our £43million college campus has everything you need all in one place!

      • Purpose-built Engineering facility
      • Construction Workshops
      • Hair & Beauty Salons – open to the public
      • Gym
      • Eating Place, including an onsite Costa Coffee
      • Library
      • Onsite nursery
      • Multi-faith room
      • Student Lounge

      Subjects available to study include:

      • Apprenticeships
      • Accounting
      • Business
      • Child Development and Education
      • Computing & IT
      • Construction
      • Engineering
      • FE Choices
      • Foundation Learning
      • Hair & Beauty
      • Health & Social Care
      • Media & Games Design
      • Motor Vehicle
      • Public Services
      • Sport
      • Travel & Tourism

      To find out more about South Leicestershire College:

      0116 264 3535
      info@slcollege.ac.uk
      www.slcollege.ac.uk