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Level 2 Customer Service Intermediate Apprenticeship at North Warwickshire and South Leicestershire College

Course description

The role of a customer service practitioner is to deliver high quality products and services. As part of this Apprenticeship you will learn about: product service and knowledge, the customer experience, systems and resources, meeting regulations and legislation, understanding your organisation and knowing your customers. You may be the first point of contact and work in any sector or organisation type.

Entry requirements

To progress onto a Level 2 Apprenticeship you will need up to five GCSEs grade D-G, including a grade D in English and Maths*.

In order to start an Apprenticeship, you will need to be employed or find an employer who is recruiting an Apprentice.

Find out more about our vacancies service: www.nwhc.ac.uk/apprenticeships

We recommend that students prepare a CV when applying for an Apprenticeship. Visithttps://nationalcareersservice.direct.gov.uk/get-a-job for tips on how to create a CV.

Disclaimer: entry requirements may differ depending on the Apprenticeship standard or framework you choose to apply for – please visit our websites for further details. 

How to apply

You can apply for this course through UCAS Progress. Add this course to your favourites so you can start making an application.

Last updated date: 04 October 2017
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Key information

Venues

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    • Nuneaton is our largest campus, home to the majority of our courses and offers a great range of low-priced services including The Salons, Budding Florists, Glebegate Restaurant and the Sport & Fitness Centre.

      • Advanced Engineering Centre, housing CNC and CAD machines and a 3D printer
      • Library
      • Onsite nursery
      • College Refectory, serving Starbucks
      • Costa Coffee Shop
      • Sports & Fitness Centre, boasting two football pitches, a dance studio, gym and sports hall
      • The Salons
      • Glebegate Restaurant and Refresh Bistro
      • Student Centre
      • Motor Vehicle Workshop
      • Prayer Room
      • Florist shop
      • Airport & Cabin Crew simulation room

      Subjects available to study at this campus include:

      • Apprenticeships
      • Aviation
      • Business
      • Child Development and Education
      • Computing
      • Engineering
      • FE Choices
      • Floristry & Horticulture
      • Foundation Learning
      • Hair & Beauty
      • Health & Social Care
      • Hospitality & Catering
      • Motor Vehicle
      • Public Services
      • Sport
      • Travel & Tourism

      To find out more about North Warwickshire & Hinckley College:

      024 7624 3000
      the.college@nwhc.ac.uk
      www.nwhc.ac.uk