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Travel and Tourism: Level 2 BTEC Diploma at NESCOT

Course description

The BTEC Diploma in Travel gives students the knowledge and understanding of the travel and tourism industry. 

Course content

The course give students first hand experience of working in the areas of employment such as airlines and airports, the cruise industry and working overseas so they have a real advantage when applying for jobs. Students will develop the confidence to progress within specific areas of employment as cabin crew, travel agent or even a holiday rep or alternatively there is the opportunity to progress to a level 3 course in travel and tourism.

Learners completing these qualifications will have gained a lot of different skills giving them an added advantage over other applicants. The units chosen in the course have been specifically designed to enable the learner to gain the confidence to promote themselves in the job market. These units range from learning about the travel industry as a whole to marketing, and from the importance of good customer service to learning about a range of destinations. Students will be encouraged to build their confidence and reach their full potential at every stage. 

The BTEC Diploma in travel will further enhance the learners’ experience by giving them opportunities to build a solid foundation for further learning, focusing on the development of personal, learning and thinking skills, functional skills, and wider skills in a travel context, such as environmental issues and health and safety in resorts.

The course gives opportunities for everyone to achieve, by ensuring that there are both practical elements as well as more formal assessments, enabling the students to put theory into practice. Our course is structured to ensure that a mixture of theory and practical units are studied. There will be an opportunity for the students to enhance their qualifications with a First Aid certificate which is required in most job roles.

This course is aimed at students with an interest in travel and tourism and who want to gain a qualification to go into employment within the travel and tourism industry or progress onto the Level 3 Diploma travel course or Level 3 Extended Diploma travel course.

Units studied in this course include:

  • The UK Travel and Tourism Sector                                   
  • Understanding Customer Service in Travel and Tourism    
  • Understanding the Nature and Effects of World Travel       
  • Developing Customer Service Skills in Travel and Tourism
  • European Holiday Destinations 5 2                                   
  • Worldwide Holiday Destinations                                       
  • Exploring Marketing in Travel and Tourism 1                  
  • Exploring Airports and Airlines 10                                  
  • Interpersonal Skills for Holiday Representatives              
  • Introduction to Cruise Operations   

Entry requirements

4 GCSEs at grade D or above including English or Level 1 Diploma plus English and maths.

Future opportunities

From this qualification you can progress on to the Extended Diploma in Travel and Tourism or other level 3 qualifications in the College, or enter employment in the travel industry, such as cabin crew, travel agent, holiday representative and working within an airport.

Potential career routes in the Travel and Tourism industry:

  • Aviation operations
  • Cabin crew
  • Cabin service
  • Check-in assistant
  • Cruises
  • Customer services
  • Events welcome
  • Hotel assistant
  • Marketing
  • Passenger services officer
  • Rail travel assistant
  • Resort representative
  • Ride operator
  • Security officers at visitor attractions
  • Tour guide
  • Tour operations
  • Tourist information centre assistant
  • Travel agency consultant

Further information

You will be provided with all the basic resources and materials needed for your programme. Some additional fees are required to cover the cost of trips made to international destinations and activities required to participate in to gain the criteria to pass this course.

  • Individual trips – Blacklands Farm, Brighton and London.

How to apply

If you want to apply for this course, you will need to contact NESCOT directly.

Last updated date: 31 August 2016
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    • By Road:
      Nescot is located just off the A240 (Reigate Road), close to the junction with the A24 (Ewell Bypass).  The College is just five miles inside the M25 (Junction 9).
      There is a large, free car park for use by students and visitors.

      By Rail:
      Nescot is served by two mainline railway stations.
      Ewell East (Southern Railway)
      Ewell East is a two-minute walk from the College from a public footpath leading off Platform 2.  Trains run every half-hour from London Victoria.
      Ewell West (South West Trains)
      Ewell West, which is 15 minutes walk from the College, is on the main line from London Waterloo.

      By Bus:
      Local Epsom Bus Routes
      166: Epsom, Banstead, Chipstead Valley, Purley and Croydon
      293: Epsom, Ewell, North Cheam and Morden
      318: Epsom, Tattenham Corner, Nork, Banstead and Burgh Heath
      406: Epsom, Ewell, Kingston Road, Tolworth, Surbiton and Kingston
      408: Chipstead Valley, Woodmansterne, Banstead, Drift Bridge, Epsom, Ashtead, Leatherhead, Woodbridge, Stoke D'Abernon, Cobham and Oxshott
      418: Kingston, Surbiton Tolworth, West Ewell and Epsom
      420: Sutton, Banstead, Tadworth, Reigate and Redhill
      460: Epsom, Tadworth, Walton-on-the-Hill, Reigate and Redhill
      467: Epsom, Ewell, West Ewell, Copt Guilders Estate, Chessington and Hook
      470: Epsom, Ewell, Cheam and Colliers Wood
      479: Guildford, Merrow, East Horseley, Effingham, Bookham, Fetcham, Leatherhead, Ashtead and Epsom
      516: Epsom, Woodbridge, Leatherhead, Headley, Box Hill and Dorking
      518: Banstead, Drift Bridge, Tattenham Corner, Epsom and Ashtead (St. Andrews School)
      620: Lower Kingswood, Walton-on-the-Hill, Tadworth, Banstead and Epsom
      622: Great Bookham, Fetcham, Leatherhead, Ashtead and Epsom
      670: Walton-on-the-Hill, Tadworth, Lower Kingswood, Reigate and Dorking Rail Station
      676: Banstead Crossroads, Tadworth, Langley Vale, Epsom, Ashtead and Leatherhead (Therfield School)