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Apprenticeship in Customer Service at Skillnet Automotive Academy

Course description

This Apprenticeship is for individuals whose job role requires them to deliver continually improving service to customers. These individuals may be in roles that carry a customer service specific job title, or their primary responsibility (e.g. receptionist) is to deliver excellent service to customers. However the programme is also for individuals who may not regard customer service as their primary responsibility, but recognise that customer service competencies are essential to complement their technical skills.

Entry requirements

There are no set entry requirements for Apprenticeships, although some of the employers we work with prefer applicants to have 5 GCSE passes at grade ā€œCā€ or above. You need to be living in England, aged 16-24 and not taking part in full-time education.

Future opportunities

The course offers you a specialist work-based qualification to support a range of careers in customer service or to progress onto studying for an NVQ level 3 in Sales or another related subject. With further training, you could continue to develop

Further information

To find out more about this qualification, contact us, ask your Connexions Personal Adviser or school/college careers staff.

How to apply

If you want to apply for this course, you will need to contact Skillnet Automotive Academy directly.

Last updated date: 20 May 2014
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